Privacy Policy

Last Updated: September 17, 2026

At Saundaryam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, register an account, or contact us, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Mobile number

  • Email address

  • Order and purchase details

  • Payment and transaction information

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

We collect only the information reasonably required to provide and improve our services.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Confirm and communicate order details

  • Provide customer support

  • Process payments and refunds

  • Manage returns and exchanges

  • Improve our website, products, and services

  • Send order-related notifications

  • Send promotional offers and updates, where permitted

  • Prevent fraud, misuse, and unauthorized activities

  • Comply with applicable laws and regulations

3. Payment Information

Payments may be processed through secure third-party payment gateways. Saundaryam does not normally store complete debit card, credit card, or banking credentials on its own servers.

Payment providers process your payment information according to their own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant content.

You may adjust your browser settings to refuse or restrict cookies. However, certain website features may not function properly if cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted service providers such as:

  • Payment gateway providers

  • Shipping and logistics partners

  • Website and technology service providers

  • Customer support providers

  • Marketing or analytics service providers

Such information is shared only when reasonably necessary for providing our services, processing orders, improving our business, or complying with legal requirements.

We do not sell your personal information as a business practice.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against una